It is always interesting how quickly answers from Tech support move to fixed in the next release once a new release is out.
Some of the peopl I talk to regular are telling me they are sometimes getting fixed in SAS 9.3 in response to issues now.
I came across this note today on the SAS Support site:
http://support.sas.com/techsup/pcn/openvms93.html
“Product Change Notifications from SAS
Statement of support for Windows on Itanium and Open VMS Itanium
April 2010 Due to changing market conditions, SAS 9.3 will drop support for Windows on Itanium (W64) and Open VMS Itanium (IVMS, VMI) operating systems. SAS will continue to assist customers in migrating to other operating systems. Note: SAS 9.2 will continue to support these operating systems.
Modified Technical Support
Upon release of SAS 9.4, Technical Support will be provided at Level B and will follow the schedule as outlined in the Technical Support Policies.”
So there you go SAS 9.3 and SAS 9.4!
But the good thing is that SAS are giving customers a good heads up on the future direction of the product and associated platform support and that is a good thing.
What gets me mate is the fact that they have Problem Notes for products that don’t even seem to be on the market:
http://support.sas.com/kb/40/596.html
9.3 Busines Intelligence Clients. What are they then? Where are they?
Well the good news I think is that they are making SAS 9.2 clients work with SAS 9.3 and vise versa which is a good thing.
But interesting that one slipped into the public problem notes area.
I do believe there are a lot of problem notes that only SAS staff get to see (i.e they are not public), but not sure if thats just an urban legend or not.